Best Customer Service I've ever had in this lifetime!!!! First, I want to give a huge thank you to everyone that I came in contact with on the day that I purchased my car. Nat M., was my salesperson who treated me more like a family member rather than a customer. It is very hard to find excellent customer service all the way through a sale, because people usually give up and you can see their frustration but Nat, was caring the entire way through and he treated me like he had known me forever, there was no rush into buying, he got me in and out as promised and the car is exactly the car I wanted. Excellent customer service is an understatement of what I received when I purchased my car! Thanks you guys and I will definitely tell people about you. Thanks Nat!!!
Had a great experience with Yas and Eddy! I got the car I wanted and they worked hard to get me the best loan possible. I had an issue with some sensors shortly after I bought the car, but they were able to get it fixed for me and even provided me with another car in the meantime. I picked my car back up earlier this week- it runs great (and was even vacuumed and washed) I absolutely love it! I also really appreciated how they worked around my busy schedule-- would definitely recommend!
Had an amazing experience with tampa auto source, they went above and beyond to make sure we received a great vehicle in great condition. We will surely be back for another vehicle when out daughter turns 16.
Nat at the Tampa location was so helpful in finding me what I was looking for, and getting the deal done. They worked with me at every point in the process, and were extremely helpful. I referred my friend who also will buy a car there, and will be recommending many more! They are honest, kind, friendly and helpful - everything you want to find in a dealership. I highly recommend this dealer. Go see Nat @ Tampa Auto Source, you'll thank me later!!!!
I must tell you that this was THE most HASSLE FREE car buying experience that I have ever had. I am located in the Ft Lauderdale area and after emailing over price for a week we finally came to an agreement. As it was late in the day on a Saturday, I would not make it up to Tampa until after the dealership closed. Not only did Orlando come back to the dealership to receive me when I arrived at 9pm (keeping in touch with me by text the whole time), but he had the key and car ready for the test drive, the papers all drawn up and ready, and even had the restroom doors open! I was in and out in under 30 minutes. The car was as described and I LOVE IT!! I would DEFINITELY deal with Orlando and his team again at Tampa Auto Source.
Love these guys. They will go above and beyond to help you. They don't just care about selling cars, they truly care about their customers. I'll definitely be back to buy again.
This place is great. Best prices and cars around. They have what you're looking for. 10/10
Great experience! We drove 9 hours to buy a car from Tampa Auto Source! There were 4 dealerships where we could have bought our car. After speaking with Orlando by phone, over a couple of days, we were confident that Tampa Auto Source was the best choice for us. When we arrived to meet Orlando, and to see the car, we were extremely pleased. The car was everything he said it would be. Orlando and Eddie went out of their way to ensure our experience exceeded our expectations! We would NOT have driven 9 hours to buy a car from someone we didn't trust. Orlando is a true professional and we were very pleased to be dealing with such a kind person. We bought a car, and we made a friend. We absolutely recommend Tampa Auto Source.
My husband and I recently purchased a 2008 Jetta SE from Tampa Auto Source, and had a great experience from the time that I first walked on to the lot to check out their selection, to the time that we drove the car off of the lot later that week. Peter was friendly and honest. Definitely not the "used car salesman type". The next time that we are looking for a quality used car, we will begin (and most likely end) our search at Tampa Auto Source!
I was in need of a car to be able to go to work and most importantly take my son to his therapy and medical testing. I contact Tampa Auto Source after viewing one of their cars on craigslist and I made the call. I spoke with Mike initially and told him my situation. He assured me they would do everything in their power to get me a vehicle. I sent in all my information and went to see them as promised the next day. They are MORE than just a dealership I ASSURE YOU! I am now driving in a 2009 Hyundai Sonata which I LOVE!!!!!! ALL the cars they sell are in great condition. As promised I test drove 3 vehicles because he told me he was going to make sure IU get into a car as I came in a taxi!
This place is great if it wasn't for Peter i wouldn't have a job and my Mazdaspeed3. Peter is the best he helped me get the car i wanted and great payments. He isn't a salesmen he is like family he cares a lot about the car and the buyers. Thank You again Peter
P.s Call Tampa Auto Source and ask for Peter if you ever need a car!!
Purchased a car from Tampa auto source, Both Eddie and Freddie gave great customer service. they were both professional. I would recommend this dealership to friends and family.
I couldn't have been more pleased with the service I received at Tampa Auto! Everyone from sales to finance treated me like I was the most important person on the lot. All of the usual "used car dealer" games were no where to be found. All of my questions were answered straight forward and honestly. When it came to financing I was first given a worst case scenario, then the final result came back far better than I had expected before I walked in.
The car I purchased, as well as all that I looked at, was absolute top notch. In fact when I told some friends about the car I found as well as the deal I received they were not only amazed but jealous.
If you have the opportunity to visit Tampa Auto you will not be disappointed, especially if you work with Pete.
Tampa Auto Source is the place to good if you want a great, clean used car with excellent service. This was my first ever car purchase and Peter was extremely knowledgeable and friendly during the whole process from looking at the car to purchase. There was no pressure during the whole experience, and I'm thankful I came to Tampa Auto Source to look for the GTI. Peter also came through with an awesome interest rate on the GTI! Check them out!
very friendly and straight forward staff. Found the Audi I have been looking for for past year at the right price and mileage. Would suggest dealing with them over major dealer any day
The most helpful people I have ever met at a car dealership. I would recommend their service to anyone and everyone.
Went there to see the civic and acura they had listed online, both were gone... but the Audi TT was there. Excellent Condition, always wanted an Audi TT... This was a 2002 Convertible, great price, only 74k miles on it. CLEAN, inside and out. Both Peters were very friendly and helpful. the transaction was smooth and easy. Had the car for a month now, runs awesome, looks even better. Highly recommend Tampa Auto Source if you are looking for a great used car.
ill like to thank ED and Mike for helping me get my dream car the mazda RX8 6speed and I was a first buyer and they really took good care of me i highly recommend them if u want a really good deals on cars there nothing but the best
If there is anyplace I would go next time for a purchase of a vehicle, it is definitely here. They have earned a loyal customer. Eddie and Mike know how to get a deal done and very good at there job. I was impressed. I wasnt looking to walk out with anything. These guys made my day. Again thank you eddie and mike. If your looking for a clean car in great condition go to tampa auto source, mike is probably the best sales guy ive seen in awhile. He will help you. I love my car.
If you are in the market for a used car these guys DEFINITELY DESERVE A LOOK. Check out their inventory and if you see a car you like, don't hesitate! GIVE THEM A CALL AND CHECK THEM OUT!
From the first call I made, Mike and Eddie were THE DEFINITION OF HOW USED CAR SHOPPING SHOULD BE. They went the extra mile every step of the way. The first day I called a half hour from closing and they were more than willing to stay open until I arrived and could look at the car. There were a few dealerships I talked with during my 4 weeks of car shopping in similar situations that said " Can you come in tomorrow?" and from my point of view I was thinking, if I am asking to see the car now it’s because I can't or don't want to wait until tomorrow. It's the dealer that needs to make the sale, shouldn't they cater to what the customer wants? The guys here stayed WELL BEYOND closing and were happy to do so.
After checking out the car, I did a little research into the dealership, because I was a little worried about buying from a small dealership. They have INCREDIBLE REVIEWS, and not just from a couple people but over 40 reviews, and the only negative ones are from over a year ago, which if you read it did not appear to be the dealers fault. They also provided a CARFAX to show the car was clear of accidents and had a good service record, which put me at ease. I wanted to check the car out in bright daylight since we were there pretty late the night before. Mike and Eddie did not pressure me at all to make a deal that same day nor did they pushed me to come back by constantly calling and harassing me and telling me the car I wanted was going to be sold soon, like other dealerships. This was a big difference for me from the 15 other dealers I saw. I checked out dealerships all over town from big guys like Tampa Hondaland, Kuhn, Wesley Chapel dealerships, etc....almost every large dealer within 30 miles, and these guys were the only ones that didn't pressure me. That speaks a lot because if you sell good cars for a fair price then you don't need to pressure people, people will come back or someone else will definitely buy the car, there is no need to annoy people. The next day I test drove the car and it ran great!
Confident in the car, the dealer, and because I got a FAIR PRICE, I closed the deal. I couldn't have been happier. Then a week later the dreaded used car fear arose! A minor problem, but the passenger side window had a bit of a glitch and wouldn't properly go up. It would stall and go up and down and finally after a few tries it would finally work. I couldn't believe after checking the oil, tires, hood lines, door edges for repainting, radio knobs, window buttons, gas and break peddles for wear, that I had forgotten to test the windows! I took the car back, and after one look, w/ NO ARGUMENTS Mike said "We'll take care of that", and had his people take a look at it. A short time later he let me know it needed a new master switch and regulator, and said the parts had been ordered and would be installed at NO CHARGE TO ME! THAT'S MY IDEA OF SERVICE AFTER THE SALE! Even though I bought the car as is, THE GUYS HERE WENT THE EXTRA MILE. I know it was a small thing for them to fix, but any other dealership would probably have said tuff luck or charged me to fix it, but by doing things the right way, these guys have definitely earned a great review and a repeat customer.
These guys are great especially Mike and Eddie. All I can say is at least give them a chance, because I PROMISE YOU WILL NOT BE DISAPPOINTED.
There is no Shortcut to Experience. My case was very different from others, I went to at least 10 to 12 car dealers in Tampa area before Tampa Auto Source. All of those previous car dealers just made hard inquires on my credit, lied, tried to sell me junk cars and some disapproved me. I contacted Tampa Auto Source and i explained the details of my purchase requirement and past experience with the other dealers, Eddy and Mike both of guys are really professional, helpful and friendly. They took my details on the phone and then checked my credit got me approved and the other day i was driving a beautiful Honda Accord 07 immaculate condition. The Best part of these guys is they have a tremendous Inventory and they will respect you and will help you fulfill your car needs in decent manner.
About two weeks ago I was looking on Craigslist for used cars and saw a VW Rabbit 08 that I fell in love with and wanted very badly. I then emailed Tampa Auto Source and they got back to me immediately to schedule an appointment and I was in there a couple days after contacting them. I went to the car lot to meet Mike one of the sales guys there, but worked with Peter instead. I looked at a few cars, but loved the VW and got it that day. Being safe about a used car lot I took my car to VW since I was skeptical about the car and the problems it could have. It did have a few, but nothing major. Once I found out the problems with my VW Tampa Auto Source ordered the parts immediately ,and had it in there to fix a few days later, and the day after I dropped it off had it right back. Unlike some car dealerships they were there to help and fix anything. Event though there were a few problems I would definitely send others here. The benefits of coming here outweighed the few complications. I absolutely love my car. Very smooth and looks great on the inside and the outside. Also when I decide to get new tires I will be coming back here and for a good price.
Thanks Peter for all your help.
The most helpful people I have ever met at a car dealership. I would recommend their service to anyone and everyone.
Incredible costumer service!!! My boyfriend and I have been looking for a specific car for a long time, have traveled to different places in Florida and none of the different dealers gave us such a great attention. We found attentive and helpful personnel. Peter was understandable and friendly. I recommend Tampa Auto Source to anyone wanting an honest, reliable, and reasonable price for a car. GREAT EXPERIENCE!!!
I reached this dealership after reading the reviews and bought the car in the first visit itself. Peter was very courteous and professional, he gave a lot of space for myself and my wife to talk about the car ourselves and helped us in the decision. I recommend this dealership and especially to contact Peter for any future purchase of cars. I started marking already. They have very good quality cars at reasonable prices. You dont need to be lost in the tedious protocol of seeing a car in the large dealership, visit Tampa auto source and you will be home.
I've been here several times and all of them have been awesome. Very personable and laid back employees. Nat helped myself and my boyfriend way more than is required of any dealer he really cares about his job and customers. Not to mention the guy is a serious bad ass with making things happen. If they don't have the car you want then they will find it. Don't let the shabby interior or exterior stop you from going in. Doooooo it!
these guys are awesome !! Nat did everything he could to get me the best deal & went above and beyond to make this experience a great one. Yas helped me get the best auto ins deal and drive away completely satisfied & happy . Thank you guys for your amazing work and attitude :)